Enterprise Connect 2026: AI Accountability Replaces AI Enthusiasm
At Enterprise Connect 2026 in Orlando, the tone has shifted. The question is no longer 'what can AI do?' — it's 'who is accountable when AI fails?'


From Pilot to Production — With Accountability
Day one of Enterprise Connect 2026 was about launches and ambitions. Day two was about pressure and accountability.
Dialpad CEO Craig Walker set the tone best: "Enterprises don't struggle with AI ambitions — they struggle with AI execution."
My take:
This is the conversation we need to have internally as well. The governance framework for agentic AI should be on the IT strategy agenda now.